What hair will you have available on the days?
You can browse the range of hair we will have to purchase in-store via our website, just look out for our click + collect options: https://rukahair.com
These are specific articles covering frequently asked questions (FAQs) about our upcoming 'Ruka World Domination' pop-up event. Covering general information about the event and more specific questions about what to expect when attending.
You can browse the range of hair we will have to purchase in-store via our website, just look out for our click + collect options: https://rukahair.com
We won't be offering a set discount, but we will have some in-store offers available
Nope! We have limited capacity though so 1st come 1st serve!
Yes you sure can! You can book a pre-made wig, ponytail, clip-in or sew-in install!
Please arrive with your hair washed and blow dried ahead of any installation service. We wish we could offer the full wash, treatment, detangling service your scalp deserves but unfortunately this venue does not have access to running water. We’re wo
No ma’am. It’s Ruka hair or else!
You can browse the range of hair we will have to purchase in-store via our website, just look out for our click + collect options: https://rukahair.com
In line with guidelines, please do take a test before coming to ensure we all have a safe and fun time. If you have COVID symptoms please sit this one out!
We promise to be on time for you, so please try to do the same for us!. Lateness up to 15mins we’ll understand, but any later than that and your appointment may have to be adjusted/moved to fit the schedule, or cancelled completely to avoid delays to
Please email [email protected] with the subject [Appointment cancellation], please include the time and service details you had booked for. Unfortunately we will be unable to refund your deposit for cancellations with less than 24hrs notice - we know
No, we don't! Sorry sis. Accepting returns in-store creates an unnecessary courier step, which we believe is worse for the planet, and so we ask that you send your return directly to our Ruka QC facilities for our hardworking quality control / fulfil
As our Westfield store operates from its own separate stock room and location to our website warehouse, collection orders cannot be converted to delivery orders. If you would like on order delivered we recommend placing a new order on the website for