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Ruka Hair logo

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What if my product is faulty?

We hope you love your Ruka Hair order, however if you do find an issue with anything you have purchased from us, please send us an email at [email protected], ensuring to quote your order number, along with a description and some photos and/or videos of the issue you're experiencing so that we may assist you further.

If the issue is for an order you have recently received, you can also report it via your Ruka order tracking link -

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