Ruka Hair logo
Ruka Hair logo

All collections

How can I track my return?

For online orders, you can track the progress of your order and any returns here - 

Your Order Tracking page

If you're having difficulty locating this, please do drop us an email at [email protected] for further assistance. (Please see our email operating hours here)

Please keep in mind that even if your tracking information shows that your order has been returned to us, it often takes our fulfilment team a little while to actually process return orders (as they’re usually busy getting orders out super fast!). Please therefore allow at least 14 days from the receipt of your item to process your return.

Was this article helpful?