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Ruka Hair logo

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General FAQs

5 articles

Articles based on our most frequently asked questions (FAQs), covering general information about the company and our operations.


What are your hours of operation?

Our customer support team is online Monday - Friday GMT (Greenwich Mean Time):. 9:00AM - 6:00PM. This allows us to get some well-earned rest in the evenings and weekends, and come back better and badder each day!. In the meantime, you can track the p

Do you offer any discounts?

Sign up to our newsletter, click here and follow us on Instagram @rukahair to keep up with any special offers and campaigns we may have. Want to call dibs on our new products?. You can also join our Co-Creator Community to receive exclusive community

Are you black owned?

Yes boo! Learn more about the Ruka Hair team here

Are you open to collaborations and PR?

Yes! We're super excited to collaborate and work with people and publications where we feel there is a great fit with the vision of our brand. Please reach out at [email protected] for any enquiries!

How do I join the Ruka team?

If you’ve seen an open role on LinkedIn / Indeed / AngelList, please follow the application/screening process listed there. If you’d just like to shoot your shot and send across your CV, please email us at: [email protected]