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What if I accidentally entered the wrong address?Updated a year ago

We try to make all the processing and shipping processes as speedy as possible, so there is typically only a small window of time where you are able to make changes your order.

To make changes to your order address, simply go to the Ruka order tracking page (this link is also included in your order confirmation email) and follow the instructions below your order details to modify your address,

If your package was returned to us due to an incorrect address and you then decide that you would like a refund, we will refund you less the shipping costs incurred to send the order to you.

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