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Ruka Hair

Welcome to Ruka Support - Everything ok, sis? Here you can find all the FAQs and Help Articles you need. For anything else, our team is only a few clicks away.

Ruka Hair - Help Center

Frequently asked questions and useful information about our Curly Girls Club Subscription✨

🌸Curly Girls Club🌸

Articles based on our most frequently asked questions: how much you'll need for a full head, tips on heat styling, to guidance on how long you can expect your hair extensions to last and more.

Human Hair Extensions - Texture Match range

Our Classics range features timeless luxurious textures made from the highest quality 100% Remy human hair, to give you a fuller and thicker finish whilst still remaining natural and comfortable.

Human Hair extensions - The Classics

Made from the highest quality collagen fibre available, our protein-based synthetic hair extensions are pre-washed, biodegradable, and look and behave just like real hair.

Synthetic Hair Extensions

Tips, tricks and best practise advice on how to maintain the quality of your Ruka human hair and synthetic extensions.

Ruka Hair Remedies

Articles based on our most frequently asked hair extension discovery questions, and covering general information about the company.

Extensions & Ethics

Haircare/Wet Products

Help articles outlining common order issues, covering general information on ordering, and guidance on what to do if there are any issues.

Order Queries

Articles based on our most frequently asked questions (FAQs) regarding shipping and delivery, covering general information on our shipping options and more specific questions about our delivery partners.

Delivery FAQs

Articles based on our most frequently asked questions (FAQs) regarding returns, covering general information on our returns policy and more specific questions about how to return products.

Returns FAQs

These are specific articles covering frequently asked questions about our Ruka Curly Bar in Selfridges London Oxford St. store, upcoming Pop-Ups, and events.

In-Store FAQs

Information on our operating hours, collaborations, competition T&C's and how to work with us.